Please read the following policy to understand how your personal information will be treated. You should check this page from time to time as this policy may be updated and to ensure you are happy with any changes.
What personal information do we collect?
Information about visitors to our website is collected for us regarding what pages are accessed and when and information volunteered by you such as contact details and your preferred means of communication (for example through event sign ups).
How do we use the information we collect?
We use the information collected to help us understand more about how our site is used and to be able to send you communications that you have requested as well as those which may be of interest to you, either electronically or otherwise.
Who is collecting your information?
When you are on the Roy Castle Lung Cancer Foundation website and are asked for personal information, you are sharing that information with us alone unless stated otherwise. For example, when you are using our secure online donation and payment pages, you are going through to a partner company, World Pay plc and it is clear on the page when you are going through to their site. Where information is not collected directly from our website, but is entered via a third party such as World Pay, the information is not used in any way or for any purpose other than to process the transaction or to pass the information on to us, unless otherwise stated.
Who do we share your information with?
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. When you are using our secure online donation or payment pages you are going through to a partner company and the information you give such as your credit card number and contact information is provided to them so that they can process your transaction. Where information is collected via a third party, this data is only used by us unless otherwise stated.
We sometimes make individual identifying information available to affiliated third parties, for example to agents who organise our events. We also use such information to contact you for marketing purposes.
What are your choices regarding collection, use and distribution of your information?
You may choose to restrict the collection or use of your personal information by looking for the box that you click on all our forms to indicate you do not want your information to be used for direct marketing purposes. If you indicated that you would like to receive regular information about our work and activities, we will send you relevant communications, either electronically or otherwise. We may also send you direct mail that we feel may be of interest to you.
Can you update, correct or delete personally identifiable information?
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at: Roy Castle Lung Cancer Foundation, 4-6 Enterprise Way, Wavertree Technology Park, Liverpool, L13 1FB, by calling us on 0333 323 7200 or emailing us via our website, www.roycastle.org. You can contact us in the same way to update or amend any data we have for you, for example if you change your address.
How do we protect your personal identifiable information?
We are committed to ensuring that your information is secure and have put in place reasonable procedures to safeguard and secure the information we collect online.
What security is in place to protect the loss, misuse or alteration of your information?
Unfortunately, data over the Internet cannot be guaranteed to be 100% secure. We cannot ensure the security of any information you send to us, and so you send us this information at your own risk. Once we do receive your data, we do our best to ensure it’s secure on our systems.
For users under 18
If you use this site for information about our work, for fundraising, or to support our campaigns, please let an adult know.
Cookies and privacy
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
For more information on the EU Cookie Law (e-Privacy Directive) click here
Controlling Your Cookies
You can find instructions on how to set the options on your browser to control what types of cookie you will accept by selecting the link that corresponds to your browser.
Opting Out of Analytics Services
We use Google as our analytics provider, and you may opt out from this process if you wish. Once you opt out you will no longer be included in any tracking data from any site, not just ours.
Offline Methods of Contact
If you do not wish to use our website you can contact us in the following ways:
Call us on 0333 323 7200
Write to us at Roy Castle Lung Cancer Foundation, 4-6 Enterprise Way, Wavertree Technology Park, Liverpool, L13 1FB.
Taking part in an event
To find additional information or to register for one of our fundraising events, please call us on 0333 323 7200
Donating to us
If you do not wish to donate online you can still give in the following ways.
By Post: Make cheques or Postal Orders payable to "Roy Castle Lung Cancer Foundation" for the amount you wish to contribute and send to Roy Castle Lung Cancer Foundation, 4-6 Enterprise Way, Wavertree Technology Park, Liverpool, L13 1FB.
By Phone: You can pay over the phone by credit/debit card to make a one off payment or to set up a regular direct debit by calling 0333 323 7200:
By Text: Donating by text is easy.
Single gift: Simply text LUNG and the donation amount you want to contribute to 70660*
Example: LUNG £10
Regular gift: Text CANCER and the donation amount you want to contribute to 70660**
Example: CANCER £3
*Text costs £10 or the amount you choose to donate plus network charge. Roy Castle Lung Cancer Foundation receives 100% of your donation. Obtain bill payers permission, Customer care 0333 323 7200. Charity number 1046854
**Join Roy Castle Lung Cancer Foundation subscription program for £3 a month. Charity receives 100%. This is a subscription service, it will cost £3 a month until you reply with a "STOP" text. Customer care 0333 323 7200. Charity number 1046854